Customer Service

Have a specific question? Get in touch with us for answers.

FREQUENTLY ASKED QUESTIONS

Where is Site Seven located?

We're located in Chattanooga, TN -perfectly positioned on the doorstep of Great Smoky Mountain National Park.

How much does a van conversion cost?

A custom Site Seven van lands between 80k-150k USD on average. These prices are for our work, components, and and do not include the cost of the van itself. It all begins with a conversation so don't hesitate to reach out to us with your vision and we'll be happy to chat about your scope of work and budget from there.

How long does a conversion take?

A custom Site Seven van typically takes 12-16 weeks to build once it's in production.

What types of vans do you work on?

We work exclusively on Mercedes Sprinter Vans and Ford Transit vans.

Do I purchase the van from you?

We are proud to have a working relationship with Mercedes of Buckhead in Atlanta, GA and Mercedes of Birmingham in AL. If you are interested in a Ford Transit Mtn. View Ford here is Chattanooga Is our preferred stocking dealer.

If you already have your chassis, no worries! Reach out to us and we'll review the specs to make sure you're set up to get the adventure van of your dreams.

Do you work with clients from across the country?

Yes, absolutely! Our clients are located all across the USA.

When can I start my van build?

With our new, larger facility we're excited to offer shorter lead times! We're typically booking new projects 3-5 months out and take a deposit to secure your spot in the queue. Approximately 1 months ahead of your build start date, we will start the Design Phase of the project to ensure an adequate runway for procurement.

How customizable are the vans?

Our goal is to use our expertise to make your dream adventure-mobile a reality. In the world of van conversions there's a difference between commissioned and custom vans. We're experts in Sprinter and Transit conversions and know what works and what doesn't. We've built relationships with trusted vendors based on their products and quality standards, and we know how to make your dream van a reality.

Can you help me with part of the build or source parts?

We specialize in end-to-end adventure van conversions because we know it results in the best possible product. We do offer select installation services. Please reach out to info@sitesevencampers.com to inquire about support with your project.

About Our Customer Service Team

Our shop dog, Birdie, runs our customer service department. He can be bribed with toys and back scratches.